Name: Susan Zutautas
Telephone: 705 329-0464
Email: Susan.Zutautas@rogers.com
Remote Name: 66.185.85.71
Date: 19 Jan 2005
Time: 11:09:52
129 Patrick St., Orillia, ON L3V 5L6 Home Phone 705 329-0464 Susan.Zutautas@rogers.com Career Objective A position that enables me to use my computer and office skills Highlights of Qualifications § Strong organizational skills and able to handle numerous tasks simultaneously § Able to deal with deadlines and work well under pressure § Adaptable and always thriving to learn § Understand and work within the dynamics of a team § Comfortable handling confidential/sensitive issues § Dependable, punctual, dedicated and responsible § Computer coaching ability Computer Skills § MS Office 2000 all levels § Graphics: CorelDraw, PowerPoint, Publisher 98 § Accounting: Simply, AccPac all levels, Lotus § Email and Internet: Outlook, Explorer, Netscape § Operating Systems: MS Dos, Windows 3.1, 95, 98, Windows XP Other Work Related Skills § Keyboarding 65 w.p.m. § Sales: Computer courses at Academy of Learning, Tupperware, Avon, Childs Play Books And Educational Toys through home parties, Telemarketing for Pizza Direct. § Strong Communication and Customer Service skills § Inventory Control in various environments Employment History Full Time, Facilitator, Academy of Learning, Orillia & Barrie 1999 - 2001 § Taught adult students computer software programs § Troubleshot computer and software problems in class and via telephone § Assisted with all problems students had with computer or business courses § Administered exams, motivated and tutored students § Sold certificate and diploma courses, marketed and promoted the Academy § Coordinated the 98/99 OSAP Audit, ran weekly reports, updated databases § Purchased books and supplies, opened and closed school on a daily basis § Constantly upgraded my own computer skills Contract, Data Entry, GL&V, Orillia, Information Technology 1998 § Assisted with the implementation of Syteline Computer System from AS400 § Computer File maintenance § Keyed in labour hours, purchase order requests, customer lists, financial budgets § Worked in Word and Excel § Assisted with installing new hard drives, upgrading software, setting up new PC’s To the network. Full Time, Order Desk, A/R, Customer Service, Secretarial 1990 - 1992 § Self employed while working for several different companies Other Employment History Order Desk, Data Entry Clerk, Computer Operator Kem in Mississauga Inventory Control Analyst Hawker Siddeley, Parts Department in Milton Administrative Assistant Chevco Computing in Mississauga Executive Secretary for the President, Vice President and Chairman of the Board ColorTech in Brampton Sales Secretary Sharpe Electronics Canada, in Mississauga Education Academy of Learning Computer and Business College, Orillia 1999 - 2001 Facilitator Requirements Microsoft Office 97 & 2000 all levels, AccPac all levels, WordPerfect 6.0, Publisher 98, Outlook all levels, Internet, Lotus 1 & 2, Bookkeeping, Business Math, Business Planning, Customer Service, Management Fundamentals, Workplace Success, Office Procedures, Punctuation and Writing Skills, Telephone Sales, Team Dynamics, Medical Terminology Honours In All Academy of Learning Computer and Business College, Orillia 1996 – 1997 Microcomputer Software Support Specialist) Diploma Honours GPA 95.0 Bell Canada, Barrie 1992 Customer Service Telemarketing Training Certificate Georgian College, Orillia 1990 Bookkeeping for Small Businesses Certificate Sheridan College, Brampton 1986 AES Word Processing Certificate Volunteer Experience Hillcrest Public School, Orillia, Star Reading and Milk Program 2001 – 2003 · Read with three students twice a week for one hour · Sell milk once a week at lunch time David H Church Public School, Orillia, Data Entry & Breakfast for Kids Club 1998 – 1999 § Input School library books into computer database § Wrote brief summaries on all entered books § Prepared breakfast for students in the Breakfast For Kids Program References Available Upon Request