Marketing Manager: Project Management , Relationship Building, Strategizing,Training,Negotiating

Name: Lori Hunter
Telephone: 705-436-6668
Email: wearethedavidsons@sympatico.ca
Remote Name: 216.209.146.139
Date: 03 Jun 2004
Time: 10:54:20

Resume

Lori Hunter 3216 Cowan Avenue Res: 705-436-6668 Innisfil, Ontario L9S 2K2 E-mail: wearethedavidsons@sympatico.ca A creative Marketing professional with a high energy level and a strong record of success in the competitive world of Directory Advertising. Key areas of strength include • Project Management • Relationship Building • Revenue Generation • Strategizing • Training • Negotiating Displays key leadership skills in team-driven initiatives. PROFESSIONAL EXPERIENCE Yellow Pages Group Co. 1989 -- 2004 Manager – Marketing 2001 – 2004 • Consulted with website product and production managers to develop and implement a successful “Warning Page” for sensitive categories on YellowPages.ca. This resulted in a significant reduction in user complaints • Managed all Yellow Pages print & electronic offer programs by maximizing revenues, profitability, customer lifetime value, advertiser penetration and sales channel effectiveness • Developed and implemented marketing strategies that maximized penetration and revenue for the electronic media product line (YellowPages.ca) • Maintained communications with sales force and sales management as sales channel liaison • Managed the Premium Product line; built relationships with internal and external suppliers and clients and controlled available inventory of print items in all markets • Sourced and contacted potential candidates for participation in advertising Call Measurement Studies • Analyzed all Call Measurement Study data in relation to competition and call volume ad performance • Controlled $400K budget of telephone lines distributed between external suppliers for Western & Eastern regions Manager - Assignment Centre 1999 – 2001 • Implemented effective, properly documented procedures for the assignment of sales contracts within the Western Canada sales force; introduced improvements to the tracking process and trained staff on the new procedures • Directed the preparation and equalization of sales contract assignments and the production of requested Sales Brochures for Ontario & Western Canada • Oversaw 12 unionized employees providing administrative support in sales and production • Implemented and standardized departmental work processes and procedures as new sales channels were created and launched, including expansion into Western Canada • Controlled production schedules and directed flow of daily work on clerical positions • Hired and trained temporary employees to control workflow levels in peak periods Manager - Advertiser Marketing 1997 – 1999 • Led a project team in the development of English and French Media Guides for the Ontario, Quebec and Atlantic Regions; completed successfully on time and within the budget of $50K. • As Print Production manager ensured all sales collateral and materials were created, proofed, printed and distributed corporately to all regions (Western, Eastern and Atlantic). • Controlled project plan and production schedules and inventory of all sales collateral • Negotiated contracts with external suppliers and printers to co-ordinate and plan creative projects, software training sessions and printing specifications • Managed staff in two regions (Toronto, Montreal) consisting of 2 Graphic artists and 2 support clerks Prior to the above management roles held various clerical positions in 1989 – 1997 Marketing Print Production & Research and Administrative/Sales Support EDUCATION Durham College • Marketing Management Certificate • Economics I & II and Direct Marketing • Computer Information Systems and Operations Management • Accounting • Business Mathematics Cedarbrae Collegiate Institute • Secondary School Graduate Diploma Additional Courses • “Business As Unusual” – change management course • Managing for Success • Bell Canada – Building Shareholder Value • Bell Canada – ACM – Accelerating Change Model • Canadian Management Centre - Presentation Skills • DPA Communications Corp. - Advanced PowerPoint and Microsoft Access • Bell ActiMedia - Leadership and Motivation course & Coaching • Career Track - Proofreading System/Software Knowledge • Pentium PC • Power MacIntosh • Lotus Notes • Windows XP • Netscape • Outlook • Windows NT/2000 • Internet Explorer • Adobe Acrobat • Excel • Access • Adobe Ilustrator • Word • PowerPoint VOLUNTEERING • Successfully planned and organized Bell ActiMedia’s Annual Mixed Slo-Pitch Tournament in June 1997 and Women’s Golf Tournament in 1998/99. • Volunteer for ESIS “Economics of Staying in School” course teaching grade 8 students for Junior Achievement 1998 & 1999.