Name: Caroline Oosterhuis
Telephone: 905-778-8514 or 905-716-1858
Email: dutchdish@hotmail.com
Remote Name: 65.92.97.147
Date: 27 Nov 2003
Time: 13:01:58
CAROLINE OOSTERHUIS P.O. BOX 1043 Bradford, Ontario L3Z 2B5 (905) 778-8514 OBJECTIVE: To secure employment as a Customer Service Representative/Receptionist. SKILLS: Customer Service § Ability to listen to customers, with patience and courtesy and the ability to resolve problems to their satisfaction § Prompt when preparing and delivering orders § Guaranteed 110% accuracy, willingness to perform to the best of my ability § Accustomed to a fast-paced environment with flexibility a requirement Organizational § Successfully maintained an effective filing system § Compiled and recorded and scheduled collection calls, plans and results § Regular management of administrative duties as required Administrative § Operation of a variety of office equipment; fax, multi-line phone, photocopier § Opening and closing of store § Computer skills, email, MS Word, internet WORK EXPERIENCE: In-Bound Call Center Clublink Corporation 2003 Collection Officer Financial Debt Recovery 2003 General Laborer Decorators Gallery 2002-2003 General Laborer/Key Holder Subway Sandwiches 1999-2000 EDUCATION/TRAINING: Licensed Collection Officer 2003 Bradford District High School (excelled in Mathematics) 1994-1998 VOLUNTEER EXPERIENCE: Georgian Bay Steam Show Junior Achievement Award 1995 References available upon request