Name: Diane Bishop
Telephone: 705-424-2916
Email: dianembishop@aol.com
Remote Name: 152.163.252.35
Date: 22 Oct 2003
Time: 06:40:04
Diane Marie Bishop 8314 Main Street, Box 135 Lisle, Ontario, L0M 1M0 Telephone: (705) 424-2916 E-Mail: dianembishop@aol.com OBJECTIVE Employment within a fast-paced organization that requires ambitious, career oriented individual, offering potential for advancement. SKILLS · Strong interpersonal skills · Creative · Positive attitude · Goal oriented and results driven · Strong organizational capabilities · Fluency in both English and French, written and spoken · Excellent knowledge of Windows 98,Windows XP, Photo Paint,Microsoft Word,Excel · Excellent data analysis skills · Proficient in MAS90 Accounting System, EDI System EXPERIENCE Gayla Canada Inc., Bolton, Ontario, 2000 – Present Bilingual Administrative Assistant/Customer Service/Receptionist Duties include: Processing orders, managing major accounts, namely, Zellers, Canadian Tire, Home Hardware, introduction of new product lines and promotions, managing production schedule for manufacturing plant, accounts receivable, banking, opening of new accounts, managing credit applications, inventory management, preparation of purchase orders, maintenance of customer files, collections, and all other clerical duties. Lepage, Division of Henkel Canada Limited, Brampton, Ontario, 1997 – 2000 Bilingual Customer Service Representative, Inventory Control Clerk Duties included: Customer orders and inquiries over the telephone, introduction of new product lines and promotions, liaison between customers and other company departments, management of major accounts such as Home Depot, Wal-Mart, Lansing, Reno Depot, Ace Hardware, Revelstoke, D.H. Howden and Home Hardware Coca-Cola Bottling, Downsview, Ontario 1996 – 1997 Customer Profile Administrator, Pricing Administrator Duties included: Maintaining price files and article master, grouping lists, local sales reporting, opening of new accounts, managing large data base for accuracy and efficiency, developing and generating sales reports for sales department. Diane Marie Bishop Coca-Cola Bottling, Downsview, Ontario 1994 – 1996 Inbound Bilingual Customer Service Representative Duties included: Receiving orders and customer requests by telephone, introduction of new product lines and promotions, training of new employees, telemarketing, liaison between customers and other company departments, reception duties. Yerex IDA Pharmacy, Bolton, Ontario 1992 – 1993 part-time Retail Sales Duties included: cash management and direct customer service, computerized inventory management. Listowel Transport Lines, Mississauga, Ontario 1987 – 1993 Collections Clerk Duties included: collecting and maintaining accounts, processing cash receipts, providing customer information and correspondence as requested, monitor accounts for exceeding credit limits and past due, obtain and update customer financial information, assisted in any special projects as required EDUCATION Seneca College of Applied Arts and Technology, North York, Ontario – 1994 Graduate of the Bilingual Office Administration Program, typing speed of 93 wpm, completed with 97% average The Toronto School of Business, Orangeville, Ontario – 1993 Graduate of Computerized Office Skills Program, completed with 95% average Ontario Career Action Program, New Liskeard, Ontario – Summer of 1979 Graduate, Legal Secretary Certificate Program Ecole Secondaire Ste-Marie, New Liskeard, Ontario – 1975 Graduate OSSGD References available upon request